Answers to common issues
What payment methods are accepted?
We accept Interac E-Transfer as a safe payment method. if you bank with Canadian Credit Unions or regular banks, then these are easy to do online with your bank institution. We provide you with instructions for an E-transfer with your invoice. We also accept cash on delivery.
WHat happens to my order if i don't send payment?
Once the order is placed and your payment method at checkout, the next step would be sending us the amount owed through E-Transfer. If the payment is not made however, the order will be in pending and eventually cancelled.
Cash on delivery is not a problem just select it on during your checking out process.
How can i speak with a customer rep?
You can always get a hold of us by calling or texting at (647-803-9918). You can also email us firstname.lastname@example.org
what are your shipping fees?
Any order over $200, the shipping is free. Same day delivery rate is $15. SAME DAY DELIVERY takes 1-3 Hours on average to arrive once order is placed through website.
how do i place an order?
Just by simply Sign Up as a customer, shop, add to cart and check out!
what if i want to changes my order?
Please give us a call 647-803-9918, we’ll be happy to help you. We can then manually change your order and inform our driver. Even if you needed to change your delivery address.